Privacy Policy

Last Updated: March 2026

TriAxis Solutions (Pvt) Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.triaxis.lk or use our services, applications, and systems.

1. Information We Collect

We may collect and process the following data:

  • Personal Information: Name, email, phone number, company details
  • Account Data: Username, password (encrypted), login activity
  • Technical Data: IP address, browser type, device info
  • Usage Data: Pages visited, time spent, interactions
  • Cookies & Tracking Data

2. How We Use Your Data

  • To provide and maintain our services
  • To manage user accounts and authentication
  • To improve website performance and user experience
  • To communicate updates, support, and service notices
  • To ensure security and prevent fraud

3. Google Analytics

We use Google Analytics to understand how users interact with our website. Google Analytics collects anonymized data such as pages visited, session duration, and device type.

  • Data is processed by Google in accordance with their privacy policies
  • You can opt-out using browser extensions or cookie settings

4. Cloudflare (Content Delivery & Security)

We use Cloudflare services for performance optimization and security. Cloudflare may process security logs and traffic routing data. Cloudflare acts as a data processor and helps protect our website from threats such as DDoS attacks.

5. User Accounts & Authentication

If you create an account on our platform, your password is securely encrypted. You are responsible for maintaining account confidentiality. We monitor login activity for security purposes.

6. Cookies Policy

We use cookies to improve functionality, analyze traffic using Google Analytics, and maintain login sessions. You can disable cookies in your browser settings.

7. Data Sharing

We do not sell your personal data. We may share data with service providers (hosting, analytics, security) and legal authorities if required.

8. Data Retention

We retain your data only as long as necessary for business or legal purposes.

9. Data Security

We implement industry-standard safeguards including encryption, firewalls, and secure servers. However, no system is completely secure.

10. Your Rights

You have the right to access your data, request correction, request deletion, and withdraw consent.

11. Contact Us

TriAxis Solutions (Pvt) Ltd
Email: info@triaxis.lk
Phone: +94 70 218 0180
Website: www.triaxis.lk